frequently asked questions
Questions
Tickets are virtual and a confirmation email will be sent to the email address you provided during checkout. You don’t need a physical ticket—just show your confirmation email at the event entrance.
If you haven’t received your email, check your spam or promotions folder. If you still can’t find it, please contact us at @the_neonpulse on our social media for assistance.
You only need to show your confirmation email (either printed or on your phone) at the entrance to gain access.
The event will be held at The Blackbird, Singapore. The exact address is 8 Lock Road Gillman Barracks:
By MRT:
- The nearest MRT station is Labrador Park MRT Station (CC27) on the Circle Line. From Exit A, it’s about a 10-minute walk to Gillman Barracks.
- Alternatively, you can also alight at Pasir Panjang MRT Station (CC26), which is about a 9-minute walk away.
By Bus:
- Bus services 51, 57, 61, 93, 97, 100, 120, 166, and 175 have stops near Gillman Barracks.
By Car:
- The main entrance is via Malan Road, with a side entrance on Lock Road. Parking is available on-site.
Merchandise can either be picked up at the event or delivered to you before the event. During checkout, you’ll have the option to select your preference.
Complimentary collectibles attached to each ticket will be distributed upon entering the venue. Just show your email confirmation and collect your collectibles!